Privacy policy

Last Revised: Compliant with CCPA, US Federal COPPA & Shopify Global Privacy Standards This Privacy Policy governs all personal data collection, storage, utilization and disclosure activities of CoachmanCooks, registered at 4814 NW 35 St Ocala, FL 34482 US and operating via coachmancooks.shop. Any website browsing, account registration or purchase transaction equals full legal consent to data rules stipulated in this policy; users disagreeing with policy terms shall cease all website usage immediately.

We collect multiple categories of customer personal information: basic identification details including full legal name, shipping and billing residential address, contact phone number and email submitted during checkout or account creation; transaction records covering order history, purchased product SKUs and checkout payment logs (credit card sensitive data is never stored by CoachmanCooks and fully encrypted via Shopify PCI-DSS certified payment gateway); technical browsing data including visitor IP address, browser model, access timestamp and cookie tracking data collected through Shopify default tools and Google Analytics; voluntarily submitted content such as customer feedback and return application notes sent via online form or service mailbox.

All collected customer data is used to complete order fulfillment and delivery tracking notification, process return and refund applications, deliver optional marketing newsletters (users can unsubscribe anytime via embedded email opt-out link), prevent fraudulent orders and website security risks, and satisfy US federal and Florida state legal regulatory filing requirements.

CoachmanCooks never sells consumer personal private information to third-party marketing entities as required by CCPA regulation. Limited necessary information sharing only occurs with contracted authorized service providers: Shopify for site hosting and payment processing, US domestic logistics carriers such as USPS, UPS and FedEx, Google for website data analytics. All third-party service vendors execute binding non-disclosure legal agreements before accessing customer data.

California resident consumers hold statutory privacy rights under CCPA: one free annual request to obtain full copy of all stored personal data, formal application to permanently erase personal information from our business database, and right to opt out of non-mandatory third-party data sharing. All privacy right applications need submission via privacy@coachmancooks.shop or service hotline +1 3523877947, with formal response completed within 45 days per US legal requirements.

Our official website employs functional and analytics cookies; users may disable cookie saving via personal browser setting at any time, partial shopping functions may be limited after cookie deactivation. We deploy SSL website encryption plus Shopify secure cloud storage to protect user private data against unauthorized access. Customer order and contact records will be archived for 7 years post last purchase per US commercial tax retention rules before secure anonymization or permanent deletion.

CoachmanCooks reserves rights to update this privacy policy to match updated US privacy legislation, revised policy will be posted on coachmancooks.shop/privacy-policy with updated effective date. All privacy related inquiries address to CoachmanCooks,4814 NW 35 St Ocala, FL 34482 US | Tel:+1 3523877947 | privacy@coachmancooks.shop